Refund and Return Policy

Thank you for choosing iReconnect Journey. We strive to provide the best services and products to our customers. This Refund and Return Policy outlines the terms and conditions under which you may request a refund for our services and products.

1. Long-Term Courses

For our long-term courses, we offer a refund under the following conditions:

  • Refund Eligibility: You may request a refund within the first two weeks of the course start date.
  • Refund Request Process: To request a refund, please contact us via email at contact@mihaelalazar.com with your course details and reason for the refund request.
  • Refund Exclusions: Bank transfer expenses and any non-refundable materials or fees will not be included in the refund amount.

2. One-on-One Consultations

For our one-on-one consultations, the following refund policy applies:

  • Refund Eligibility: You may request a refund up to 24 hours prior to the scheduled consultation time.
  • Refund Request Process: To request a refund, please contact us via email at [Insert Contact Email] with your consultation details and reason for the refund request.
  • Refund Exclusions: Bank transfer expenses and any non-refundable materials or fees will not be included in the refund amount.

3. General Refund Policy Terms

  • Processing Time: Refunds will be processed within 14 business days of approval.
  • Method of Refund: Refunds will be issued using the same payment method used for the initial transaction unless otherwise agreed upon.
  • Partial Refunds: In some cases, partial refunds may be granted based on the nature of the service or product and the elapsed time from the start date or scheduled consultation.

4. Non-Refundable Items

Certain items and fees are non-refundable, including but not limited to:

  • Bank transfer expenses
  • Any non-refundable materials or fees related to the courses or consultations

5. Contact Us

If you have any questions or need assistance with our Refund and Return Policy, please contact us:
Cui: 45964383
Denumire: iReconnect Journey SRL
Adresa: Municipiul Iasi, Bulevardul Primaverii, Nr. 21B, Bl. D3A, Et. 1, Ap. 8, Jud. Iasi, Romania
Email: contact@mihaelalazar.com

We are committed to providing quality services and products and appreciate your understanding of our refund and return policies. Thank you for choosing iReconnect Journey.